Shipping policy

Shipping Policy

We aim to get your order to you as quickly and safely as possible.

Processing Times

All orders are carefully packed and dispatched within 2–4 working days. As each box is assembled individually, processing times may vary slightly during busy periods.

Shipping Method

All orders are sent via Royal Mail Tracked services to ensure your parcel can be followed every step of the way.

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

Delivery Times

Estimated delivery times after dispatch:

• UK: 1–3 working days

Please note that delivery times are estimates and may vary, particularly during peak periods or due to circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout.

Delays & Lost Parcels

If your order has not arrived within a reasonable timeframe, please contact us and we will be happy to help.

We will always work with Royal Mail to investigate any delays or lost parcels and find a resolution.